Rosetta Stone does not recognize the iSight microphone as a valid input device. You may have to stop the recording manually by clicking once anywhere on the screen. Highlight the modem device. These problems are related to modem performance and not to any setting in the IVM software. It is shown as a “Unimodem Audio Device” half-duplex or full-duplex , and if you look at the properties it is tied to your modem.

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Make sure there is no background noise. Stone’s post on February 5, Voice Modem Driver Installation – Wave drivers not correctly installed. The Wave Device allows a voice modem to send and receive audio to the sound card via the system bus no cable is needed between the modem and sound card.

Stone Replied on February 5, Also, this is NOT a problem with the modem drivers. Don’t tell me to delete and reinstall.

If there is still no sound: Is there any log we can check to see where the driver installation went wrong? Hope the information is helpful. I also use Call Station or at least I did, until update If you have upgraded your modem or installed additional modems without removing the unneeded drivers, Windows TAPI drivers might fail.


I installed callstation several audlo ago probably with Win7 or so. TRx Phone Recorder v 4. The Driver is not part of your modem support files, and is not part of the sound card support files – the driver needed comes with Windows.

The developer of Call Station said: Any help would be much appreciated.

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No replies to this topic. If you deleted these files, or don’t have the original Microsoft CD, you may have difficulty.

Professional telephony cards tend to have much better audio quality and, once they have been correctly installed, work very reliably. If you just installed new modem drivers restart your computer. The moxem you describe didn’t fix the problem. Right click the setup file for the program, this can be designated as setup.

Make sure your system meets the Rosetta Stone minimum system requirements. Make sure the volume for the computer operating system is audik above zero, and that mute is turned off.

Check the website of the manufacturer of your computer or the manufacturer of your sound card for updated audio drivers. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Wave Device for Voice Modem

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Now in Windows 10 the modem wave driver no longer works. If you have upgraded your modem or installed additional modems without removing the unneeded wavedriiver, Windows TAPI drivers might fail. I can not get the system to record any calls, the TRx software support can’t assist and US Robotics are the same the software people say it’s the hardware at fault and visa-versa.

You can follow the question or vote as helpful, but you cannot reply to this thread. This message means that your computer was not able to find the Rosetta Stone language data disc.

Modem Wave Driver Issue

Something in the last update issued by Microsoft broke them. The device may already be in use or may not support this feature. Apparently it was not included in the November update to Win10 and when I updated to the recent November update, the installation of CallStation no longer functioned.